Hi Vikram,

Requesting you to please suggest which are the below ones pertain to configuration and which are WRICEF's. If it is configuration where we could find the same

A. Collection related data reports to be able to drill down the buckets (disputed invoices, unapplied payments etc.)

B. The system shall have the ability capture collection related data for a particular point in time via query for one or multiple customers as of a given date

C. The system shall have the ability create correspondence from collection (work list) screen (Like dunning notice, timeline reports, AR balances, statements etc.)

D. The user shall have the ability to define/adapt work list strategy (strategy as in which items should be part of collection based on criteria like overdue amount, customers ranking, AR aging , etc.) Note: SAP rules that need to be established (i.e. Overdue amounts over 100k)

E. Ability for the system change the collector name in the customer master using the mass import template (this should update all open and closed invoices)

F. Ability for the system setup a user id as a collector – should update all open and closed invoices)

G. Also is it necessary to match customer FBL5N balances with Worklist balances?