In SAP SD, the Inquiry Process represents the very first interaction between a customer and an organization in the sales cycle. It helps businesses record customer interest without creating any financial or inventory impact.

SAP S/4HANA Sales is the Sales and Distribution (SD) module built on SAP S/4HANA. It supports the complete sales lifecycle (Order to Cash) including: Customer inquiry and quotation Sales order processing Delivery and goods issue Billing and revenue recognition Credit and risk management