Hi,
There is an option in dispute management -Customer Special G/L Indicator. We always create a dispute case against Receivable, but it is not clear why SAP has given this option. If we try to create any dispute case against special G/L, then the system is giving an error. PFA.
Dispute case against- Customer Down payment
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Hi, I believe you can't just select special GL transaction (which is usually on credit side of customer account) to create a dispute case. You need to select both normal AR receivable and also special GL transaction together to create dispute case. To allow system to select these special GL transactions, we do this config.
Hi Kalika,
Mr. Rao has given a absolutely correct answer. And we have seen this also during our system practically.
Regards, Vikram